Good work design: Strategies to embed human-centred design in organisations

Good work design provides a framework for innovation and workforce engagement through design and redesign of daily job tasks.  This project involves retrospective and formative review of participative ergonomics and human-centred design in heavy industry (mining, construction, and transportation). Case studies are provided.  Key success factors are explored.  The strategies employed by industry partners to support pervasive and resilient design practice are examined.  An organisational maturity model for good work design is presented.  The investigations provide findings that may inform industry about work design that is award-winning, consistent with legislative framework, and evidence-based.

Ms Pazell is the managing director and principal consultant for Viva! Health at Work, a boutique firm providing solutions for human factors & ergonomics design and participative work practices, health and wellness advising, and training and facilitation.  She has worked across many industries, including mining, construction, transportation, health care, manufacturing, retail, finance, food and beverage, sport and fitness, and government organisations.

Ms Pazell has served past roles as an executive business manager for health and surgical care facilities, and a trainer for business, leadership, and health and fitness training companies.  She has worked clinically as a health care professional, also, in numerous settings.

Key Publications

Pazell, S., Burgess-Limerick, R., & Horberry, T. & Davidson, P. (2016).  Human-centred design in civil road construction: Methods to inform procurement and improve performance.  (presented at SIA Visions, 14 – 15 July 2016). Journal of Safety & Health Research and Practice, 8(1), 3 – 14. 

Pazell, S., Burgess-Limerick, R., Horberry, T., Dennis, G., & Wakeling, C. 
 (2016).    RIO TINTO WEIPA: The value proposition of good work design.  Human Factors Ergonomics Association of Australia HFESA 2016 Annual Conference Proceedings, November 2016: Gold Coast, QLD.
 

Pazell, S., Burgess-Limerick, R., & Horberry, T., (2016).  Case study: Process and outcome review of a participative ergonomics project in an asphalt production plant. Human Factors Ergonomics Association of Australia HFESA 2016 Annual Conference Proceedings, November 2016: Gold Coast, QLD.

Pazell, S., Burgess-Limerick, R., & Horberry, T. (2016). Case Study: Participatory Ergonomics in Road Construction and an Occupational Perspective of Health. HFES2016: Human Factors Ergonomics Society 2016 Annual Conference, September 2016: Washington, DC.