Speakers: High Reliability Organisations (HRO) Forum


Susan is the Program Leader of SMI's Governance and Leadership strategic research program. She was previously Chair of the Minerals Industry Safety and Health Centre (MISHC) Advisory Board; and has spent more than 25 years working to improve mine safety outcomes in Australia and elsewhere. Susan has led major safety reviews including: the 2019 Expert Legal Assessments of Queensland mining safety law; the sector-wide Review of Mine Safety in New South Wales; and the tripartite assessment of Queensland mine safety following the Moura No. 2 disaster.

She is a former Chief Executive of the Queensland Resources Council; global, and national Head of Safety for the then Anglo Coal; and Associate Professor with MISHC. In addition, Susan has held a variety of safety related roles in other industries including as Commissioner for Patient Safety on the Queensland Health Quality and Complaints Commission, and as a member of the National Offshore Petroleum Safety Authority Advisory Board.


Jolanda Jetten (PhD, University of Amsterdam, 1997) is Professor of Social Psychology and an ARC Laureate Fellowship (2019-2013) at the University of Queensland. Her research is concerned with group processes, social identity and intergroup relations and focuses on issues in organisations related to leadership, stress and well-being and performance. She has published over 200 peer-reviewed articles, over 40 chapters and 10 books. Jolanda is the former co-Chief Editor of the British Journal of Social Psychology and currently serves as co-Chief Editor of Social Issues and Policy Review.

She was awarded the British Psychological Society Spearman Medal in 2004, the Kurt Lewin Medal from the European Association of Social Psychology in 2014, and the Life-time Achievement Award from the European Association of Social Psychology in 2020. Jolanda is the former President of the Society of Australasian Social Psychology (SASP), the current President of the Australasian Society for Philosophy and Psychology (ASPP) and served on the ARC College of Experts. She was elected as fellow of the Association of Social Sciences in Australia (ASSA) in 2015. She also serves as an expert on the BETA academic panel (Behavioural Economics Team of the Australian Government in Prime Minister & Cabinet).


Alex Haslam is Professor of Psychology and Australian Laureate Fellow (2012-18) at the University of Queensland. His research focuses on the study of leadership, group, and identity processes in organizational and health contexts. Together with over 300 co-authors around the world, Alex has published over 250 peer-reviewed articles on these topics and written and edited 15 books — including most recently, The New Psychology of Health: Unlocking the Social Cure (Routledge, 2018, with Catherine Haslam, Jolanda Jetten, Tegan Cruwys and Genevieve Dingle; winner of the British Psychology Society’s Book of the Year in 2020) and The New Psychology of Leadership (2nd ed, Routledge, 2020, with Steve Reicher and Michael Platow; winner of the International Leadership Association’s Book of the Year in 2014) and Together Apart: The Psychology of COVID-19 (Sage, 2020, with Jolanda Jetten, Steve Reicher and Tegan Cruwys).

Alex has been awarded the European Association of Social Psychology’s Kurt Lewin Medal for outstanding scientific contribution, the British Psychology Society Presidents’ Award for distinguished contributions to psychological knowledge, the International Society for Political Psychology’s Sanford Prize for distinguished contributions to political psychology, the Australian

Psychological Society’s Workplace Excellence Award for Leadership Development (with Nik Steffens & Kim Peters), the Society of Personality and Social Psychology’s Wegner Award for Theoretical Innovation, and the Australian Psychological Society’s Award for Distinguished Contribution to Psychological Science.


Michael completed a PhD in Organisation and Management at UNSW Business School in 2016. Prior to this he served as a Commissioned Officer in the Australian Defence Force for 15 years and as a Director of a niche management consultancy until 2018. During this period, he gained extensive front-line to executive leadership experience across a diverse range of organisations and cultures. He has worked across a broad range of industries, including finance, mining, rail and government, and his consulting expertise encompasses organisation transformation, executive development, and employee assessment and selection.



Claire is a recognised international expert in environmental management for the mining sector, who has applied her academic and technical knowledge to achieve a step change in some aspects of the industry’s environmental performance.

Claire has held several positions in the areas of research and consulting. She has worked with mining companies in Australia, Africa, Chile and Canada to address issues related to environmental management and sustainable development and gained extensive experience in the mining sector at Anglo American from 2011 to 2018, where she provided technical expertise on all topics related to environmental and water management, in Australia and Canada. In her current role as Director of the Centre for Water in the Minerals Industry at SMI, she seeks to promote environmental excellence throughout the mining cycle, based on capacity building and targeted research programs on water and environmental management, closure planning and beneficial post mining land uses.


Associate Professor Tim Kastelle is currently the Director of Entrepreneurship and Innovation at the University of QLD's Business School. He graduated from Princeton University with a degree in economics, and his MBA and PhD were completed at UQ. He has worked in marketing and management positions in a variety of industries including radio, office equipment, industrial chemicals, higher education and software, and these experiences inform both his research and his teaching. Tim has published widely in the leading innovation journals. He is deeply committed to translating research into practice. To this end, he writes a well-regarded innovation blog for managers (http://timkastelle.org/blog/), he regularly mentors startup founders on business model design, and he has worked extensively with a wide range of organisations on building internal innovation capacity.


Dr Vicky Comino is a Senior Lecturer in the Law School at the University of Queensland. Her research is in the area of corporate law, in particular corporate regulation. Her book, Australia’s “Company Law Watchdog”: ASIC and Corporate Regulation (Thomson Reuters, 2015), the only book published in Australia wholly dedicated to ASIC established her as a leading researcher in the area. Her subsequent publications have addressed important topics in corporate law, such as the techniques for regulating ‘corporate culture’. She is regularly sought out for media comment, to present at conferences and invited to make submissions and provide input through involvement in consultation processes to government on key law reform initiatives, most recently to lead an expert panel on the Australian Law Reform Commission inquiry ‘The Future of Law Reform: Corporate Criminal Responsibility’ (March 2020). Her work has also been cited by the courts (eg, in the high-profile James Hardie litigation) and in government reports, including the Final Report of the Banking Royal Commission (February 2019).


Dr Kathryn Sturman is a Senior Research Fellow at the Centre for Social Responsibility in Mining and Postgraduate Coordinator for the Sustainable Minerals Institute. She specialises in resource governance and social performance in the extractive industries. In 2021, she is leading courses on social investment for BHP and a Masterclass on Rethinking the UN Sustainable Development Goals in the Resources Sector. Kathryn has a PhD in International Relations from Macquarie University and an MA in Political Studies from the University of Cape Town. Kathryn has provided independent analysis, case studies, briefings, training and consultancies for a wide range of mining stakeholders, including industry professionals, government officials and international and regional organisations, such as the World Bank, UNDP, the UN Economic Commission for Africa (ECA), the Minerals Council of Australia (MCA) and the BHP Foundation. Multi-stakeholder governance for greater transparency across the mining life cycle is a further topic under investigation, as well as studies of the implementation of the Extractive Industries Transparency Initiative (EITI). Previous research for CSRM includes a project on the impact of extractive industries on political settlements and conflict in East Africa (2015/16); and comparative lessons in local food procurement by mining companies. Prior to joining CSRM as a Senior Research Fellow in 2012, Kathryn was program head of the Governance of Africa’s Resources Program at the South African Institute of International Affairs. She conducted research and policy development in the minerals, oil and gas, and logging sectors in a number of African countries. She has conducted research on various aspects of African politics, in particular the African Union, since working as a senior researcher for the Institute for Security Studies, 2001-2004. Kathryn was a speechwriter and researcher in the Parliament of South Africa from 1997-2001.