Attractive Work Program

The mining industry is encountering difficulty attracting and retaining skilled workers. The problem is not isolated to the Australian mining sector. The loss of experience and knowledge threatens the ability of the industry to mine safely, as well as threatening the capability of the industry to provide future metal and energy needs. 

The Attractive Work Program aims to provide industry with evidence-based guidance on how to design human-centred mining work that is attractive, healthy, safe, and productive for a maximally diverse workforce.
 
Increasing the attractiveness of working in the industry for a maximally diverse population will reduce this risk. The attractiveness of work (work that people both like having, and aspire to have) along with safety, health, and productivity, are emergent properties of the interactions between the social aspects (individuals and teams) and the technical aspects (eg., equipment and work organisation) of the joint system.

The Attractive Work Program is underpinned by the principles of Human-Centred Design (HCD) which places the needs to people at the centre of the design process. Originally developed within ergonomics as a process focused on the design of products and services, the principles are equally applicable to macroergonomics, that is the design of overall work systems. HCD utilises a participatory ergonomics approach, which means actively involving workers in designing workplace changes. The key assumptions are that: workers are the experts; and, given appropriate knowledge, skills, tools, facilitation, resources and encouragement, they are best placed to identify and analyse problems, and to develop and implement solutions (Burgess-Limerick, 2018).

 

To accomplish health, safety, and risk management goals from a human aspect, the program looks at research questions across multiple areas, including: 

  • Mining automation human-systems integration
  • Selection, training & competency assessment, system deployment
  • Human centred design 
  • Safety and Health 
  • Risk management
Promoting earth-moving equipment design improvements to foster a maximally diverse workforce is an important step in the process of designing attractive work. Research projects within the program aimed to identify “work as done” as opposed to “work as imagined by equipment designers”, using individual operator and maintainer interviews, and a participatory ergonomics approach. Case studies were developed as a communication tool to assist engagement with Original Equipment Manufacturers (OEMs) and relevant standards committees. 

There are many potential issues, both social and technical, contributing to the attractiveness of the mining industry for current employees. Different issues may contribute to the attitudes of prospective employees. Current research utilising a HCD approach in combination with the Appreciative Enquiry Framework is being directed towards understanding why people are choosing not to pursue a career in the mining industry, and why workers are choosing to leave the industry earlier than expected.  The research is being undertaken with funding from the Office of the Commissioner for Resources Safety and Health Queensland. There is a collaborative research partnership with colleagues at Lulea University of Technology, Sweden. 

Projects within this program

  • Human-Centred Design of an Attractive, Healthy, and Safe Mining Industry for All 
  • Mining Equipment Human Factors Design for Workforce Diversity
  • Human Factors Design for Diversity within an EMESRT Control Framework 

Research lead

Dr Danellie Lynas
View Danellie Lynas' research profile

Key Researchers

Professor Robin Burgess-Limerick
View Robin Burgess-Limerick's research profile

Professor Maureen Hassall
View Maureen Hassall's profile

Contact us

Get in touch to learn more about our program.

Dr Dr Danellie Lynas

Research Fellow, Minerals Industry Safety and Health Centre

+61 7 334 63286

d.lynas@mishc.uq.edu.au

The Attractive Work Program sits within the Minerals Industry Safety and Health Centre (MISHC).

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